Under no circumstances can we be held liable for any direct, indirect or consequential costs, charges or expenses arising directly or indirectly as a result of late, damaged or incorrect delivery of goods.

This includes, but is not limited to, contractors’ fees. You should not book a contractor on the basis of an expected delivery date and we would strongly recommend that you only do so when you have the goods in your possession and have checked that they are both suitable and undamaged. Our couriers insist that you (or a representative) are present to check and sign for the goods on arrival.

Goods left unchecked or without a signature are not covered by our insurance policy and cannot be replaced free of charge.